The cost of unresolved workplace conflict is much more than most people realize. No matter how small or seemingly insignificant an initial incident is, an unresolved conflict can result in lost productivity, poor morale, lost initiative and creativity, employee turnover, workplace crime, and litigation based on harassment or discrimination charges. Unresolved conflict always finds a way to grow over time.
We focus on prevention first - in the form of workshops, training and systems design. When conflict intervention is needed, mediation gives you a way to intervene while preserving work relationships, discovering and remedying root causes of the conflict, and finding a settlement outside of legal remedies.
The purpose of intervening in workplace conflict early is to reduce cost and increase productivity.
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